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Rules

Rules

For the period 1.06 - 31.08 the villa is rented for a minimum of 7 nights (price: BGN 900 per night). Check-in is only on Saturdays or Sundays! During the rest of the year, the house can be booked for a minimum of 3 nights (price: BGN 800 per night). Check-in at 4 p.m., check-out at 11 a.m. A deposit of 1 night is required upon check-in and is refundable upon check-out subject to no damages. When making a reservation through our reservation system or contacting us directly, a prepayment of 50% of the total amount is required, and the balance is paid upon check-in.

House rules
Dear guests,
Welcome to Villa Mediterra!

We would like to introduce you to the ground rules of this home, which follow internationally established practices and are designed to ensure your comfort and safety.
 

House and garden
• During your stay, please keep the environment clean. We ask that you look after the garden and keep the house clean as you do with  your home, as during your stay Villa Mediterra is yours.
• Never leave children unattended especially in the pool area!
• Smoking in the house is strictly prohibited. For your convenience, there are ashtrays on every terrace and in the common outdoor areas.
• Burning candles in the house is prohibited, as it can lead to fire and significant damage.
• Pets are not allowed in the house.
• Entering the house with shoes is not allowed. Please use slippers.
• Upon departure, the kitchen must be in the same condition as it was upon check-in. Dishes and utensils should be cleaned and put back where they were.
• Under the sink in the kitchen you will find thick garbage bags. Please use them only. Place full bags in the green containers located in the parking lot.
• Disposing of hygiene materials other than toilet paper in the toilets is strictly prohibited. For this purpose, bins are placed in each bathroom.
• In the common areas and in each room there are convectors used for heating and cooling the house. To adjust the temperature, follow the instructions posted next to the control panel.
• To ensure the peace of mind of our neighbors as well, we ask that you respect the noise limits during the statutory hours when you use the pool, barbecue area or entertainment area (from 2:00 p.m. to 4:00 p.m. and after 10:00 p.m.) .
• There is a metal ash bin next to the barbecue. Be sure to dispose of all waste after using the barbecue only and only there in order to avoid a fire!
• A solar shower is installed in the pool area. Its use before entering the pool is mandatory.
• Please do not bring food or glass to the pool.
• In the evening after using the pool area, take down the umbrellas, as in case of strong winds at night it is possible for them to turn and break. This also applies to the umbrellas in front of the house.
• In the evening after using the pool, it is advisable to remove the mats from the sunbeds (you can pile them on top of each other on one of the sunbeds) so that they are not wet from the dew early in the morning and are ready for use when you wake up.

Reservations, payment and cancellation
    Standard prices and all promotional policies are published on the site and on the booking platforms we work with. Information can also be obtained by inquiring via e-mail or by contacting us at the indicated telephone numbers.
      For the period 1.06 - 31.08 the villa is rented for a minimum of 7 nights. Check-in is only on Saturdays or Sundays! During the rest of the year the house can be booked for a minimum of 3 nights. Check-in at 4 p.m., check-out at 11 a.m. 
     In case you contact us directly, your reservation is guaranteed with a deposit equal to 50% of the total amount for the stay, and the remaining 50% is paid upon check-in. In other cases, follow the policy of the respective booking platform. Bookings made at the last minute (up to 2 weeks before the start date) require full payment of the stay. When canceling this type of reservation, the amount is not refunded. You can cancel your reservation free of charge if there is at least 1 month before the check-in date. In case it is less than 1 month but more than 2 weeks, we will refund 50% of your deposit.

Damage deposit
      The interior of Villa Mediterra has been created with lots of love to offer our guests comfort, luxury and a sense of uniqueness. The removal of all damage caused by the guests of the house is paid by them. In order to guarantee the good treatment of the interior, furniture and equipment in this house, a deposit of BGN 900 is required from the visitors, by blocking the amount by card or bank transfer before check-in. In the absence of damage, the full amount of BGN 900 is refunded up to 3 days after leaving the villa.

Forgotten items
Forgotten items are sent to the address specified by the guests.

Confidentiality of your personal data
      Following national legislation, as owners we are obliged to collect your personal data upon check-in. All collected personal data are confidential and under no circumstances will they be distributed and/or used by us and/or provided to third parties, except to government institutions and only if they have a legal basis for doing so.